Customer care
Contact and grievance.
Seller information, grievance redressal, and policy links required for Aurelian Greens customers.
Seller information
Legal entityAurelian Greens
FSSAI licenseDetails available before ordering opens
Registered officeRegistered business details will be published before ordering opens.
Business hoursMonday to Saturday, 10:00 AM to 6:00 PM IST
Grievance officer
Name and designationTo be announced before ordering opens
EmailContact details coming soon
Resolution timelineAcknowledgement within 48 hours; resolution target within 30 days.
Customer care
Available before launch
Order help, product questions, and delivery support
Email support
Support details coming soon
We respond within 2 working days
WhatsApp support
Available before launch
Quick order updates and support nudges
Policy links
Return/refund, privacy, and compliance information are available before purchase.
For urgent food safety concerns, include product name, batch/lot code, order number, photos, and your contact number.